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Terms Content~Payment
We accept Credit Card, Debit Card payments via Paypal, and postal payment of cheques, postal orders and cash (must be sent registered delivery). You can also pop into our shop in New Bradwell, Milton Keynes to collect/pay for your order (After Sept 2006).

Cards we accept are: (MasterCard / Visa / Visa Delta / Visa Electron / Visa Purchasing / JCB / Solo / Switch).

The goods will not be delivered until the customer's funds have cleared in full.

Order Notes
Please note that all transactions will be carried out in UK Pounds (GBP). Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference number

We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result Support 4000 Limited reserves the right to decline orders for bulk or high value purchases.

Delivery
Your order will be sent to you normally within 48hrs of cleared payment. International orders will be sent to you in 96hrs. The vast majority of our goods are shipped out via Royal Mail, and although they have a service level of 2-5 working days for most post we can not be held responsible for delays on the part of the postal service.

Credit Card Security
If you elect to pay by card, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Privacy Policy
We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals, we may however use your information to communicate about our products and services - we will respect your wishes at any time if you do not want such information, offers or communications.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it. We do not store your card details once the transaction is complete - these are not transmitted in anyway beyond the secure transaction server.

Returns Policy & Guarantee
We guarantee your satisfaction. All of our products come with a no fuss guarantee.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel after which the goods will be inspected and a refund will be issued, please note the gaurentee does not extend to the refund of postal costs where the goods are returned in this way.

More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm

Contacting us
Please click on the contact us button on the menu bar for contact details.

Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Support4000 Limited or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
Web Site Terms of Use
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out noticSupport4000 Limited owns the copyright in all materials on this site.

Copyright
All contents and information on this site including without limitation text, graphic and images, is the property of Support4000 Limited or the property of their respective owners and is protected by United Kingdom copyright laws.

Tradmarks
All trademarks that appear on this site are the property of their respective owners

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