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Q
How much is postage?
A
To all Mainland UK, Northern Ireland, Highlands of Scotland and BFPO addresses postage is 100% free of charge, please note however for security reasons we do not ship to PO box addresses.
Q
When will I get my item?
A
All items are shipped within 24hrs of cleared payment - we have a postal collection every working day (Monday to Friday) at 13:00hrs, orders recived before 12:00noon typically ship same day. Most items go out on a second class royal mail orders over £30 are sent recorded and over £50 special delivery or parcelforce which ever is appropriate - deliveries are usually within a few days of dispatch.
Q
What payment methods do you accept?
A
We accept All major credit and debit cards either online or via telephone if you prefer, we also accept postal payments such as cheques and postal orders - you can also pay cash in our store - but please dont post cash.
Q
Can I call in to your shop to pick up my order.
A
No problem - please give us a couple of hours where possible to get your products out of our warehouse - please select - collect from store at checkout.
Q
HELP !! I Cant find what I want. Can I phone you.
A
Yes no problem please call 0844 800 9109 (10am to 5pm Monday to Saturday) this is a UK lo-call number, for international callers please call +44 1908 222 848.
Q
Some items are described as gold or silver are they real gold and stirling silver?
A
No is the short answer - the gold/silver describes the colour of the item not the material its made from.~~~12987~12992~~
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EROL - Electronic Retail Online E-commerce shopping cart software